Last Updated: 28th Sept 2025

Polyglot Canada (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.polyglotcanada.ca and our language interpretation services across Canada.

1. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

• Personal Information: Name, email address, phone number, billing address, and any information you voluntarily submit through our contact or booking forms.

• Service Information: Details of interpretation or translation requests, language preferences, and related communication.

• Technical Information: IP address, browser type, and usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our interpretation and translation services

• Respond to inquiries and process service requests

• Communicate updates, confirmations, or changes to your bookings

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

We will only use your personal information for the purposes described above unless you consent to another purpose or as required by law.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

• With trusted third-party service providers (such as payment processors or secure hosting) who help us operate our business

• When required by law, regulation, or court order

• In the event of a business transfer such as a merger or acquisition, where your information remains protected

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet can be guaranteed as 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When information is no longer required, it is securely destroyed or anonymized.

6. Your Rights

As a resident of Canada, you have the right to:

• Access and request a copy of your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw your consent to our use of your information (subject to legal and contractual restrictions)

To exercise these rights, contact us using the details below.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You may adjust your browser settings to refuse cookies; however, this may affect site functionality.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Info@polyglotcanada.ca
Phone: +1 403 400 1228